Socially Intelligent Computing

Socially Intelligent Computing – Daniel Goleman with Clay Shirky. High performance in groups correlates with collective Social Intelligence. Learn models to maximize group effectiveness online - Avoid fragmentation and polarization in social and business networks - Strengthen relationships to build online unification and consensus. Online business and social networks have been plagued by flaming (unregulated emotional outbursts), major misunderstandings, lack of cohesion, poor decision making, and loss of functionality. Emotional connection is vital for effective communication. Yet the channels for sending and receiving emotion are absent from the basic framework of virtual exchanges. In this dialogue, renowned internet theorist Clay Shirky describes how online groups function best and how the internet can be utilized to improve our society using social intelligence.